PRIVACY POLICY – Cleorama, S.L.

Cleorama, S.L., with Tax ID B75627638, located at C/ Mondrón, 1, Urb. Miralmonte, Coín (29100), MÁLAGA, and contact email admin@burai-insurance.com, phone number 951870041.

Registered in the Commercial Registry with No: ………………………………………………………
Licensed in ………………………………………………. with No: ……………………………………….
Authorized Entity: ……………………………………………………………………………………………

Data Protection Officer

The owner is responsible for the personal data collected through browsing and use of this website in accordance with the requirements set by Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data, and Law 34/2002 of July 11, on Information Society Services and Electronic Commerce (LSSI-CE).

By using this website, we understand that you have read and understood the information regarding the processing of your personal data.

Data Protection Policy

The data controller applies the principle of active responsibility in processing personal data, ensuring continuous updates and promoting ongoing improvements in the data protection system in compliance with applicable legal requirements, ensuring in all cases:

• Respect for the freedoms and fundamental rights of individuals
• That the data is processed lawfully, fairly, and transparently
• That the data is accurate, adequate, relevant, and limited to what is necessary
• That the purposes for data collection are explicit and legitimate and not processed in a way that is incompatible with those purposes

This document aims to inform users about what we do with their personal data, how it is collected, for what purposes, what rights you have, and all legally required information.

Data Collected, Purpose, and Lawfulness

The personal data processed is the information provided by users via the forms on this website. These are the minimum data necessary to:

• Send you information about our products/services
• Respond to inquiries
• Process orders, issue invoices, inform you of order status, manage complaints, and carry out any service-related procedures via this website

These purposes are based on legal principles for data processing under applicable regulations: for the execution of a contract or service, legal obligations, legitimate interest, and with user consent.

Web Forms

Personal data collected through the contact form is used to respond to user inquiries.

Personal data collected through the order form is used to manage the necessary data for the proper handling of orders.

Data processing is based on your explicit consent when you accept the terms informed in this Privacy Policy.

Data Recipients

Personal data collected via web forms is stored in electronic media controlled and supervised by the data controller.

Your personal data will not be shared with third parties, unless required by law or necessary for service execution or contract performance. This includes data shared for payment processing (payment gateways) and product deliveries (couriers), as these are essential to the service.

For third-party payment platforms, we recommend reviewing their privacy policies:

• Redsys Servicios de Procesamiento, S.L. – based in Madrid, C/ Francisco Sancha, 12, CIF: B-85955367. Complies with data protection regulations and has implemented appropriate security measures.
  Privacy Policy:
  https://www.redsys.es/legal/20180223_politica_de_privacidad_web_publica_redsys.pdf
• PayPal (Europe) S.à.r.l. et Cie, S.C.A. (R.C.S. Luxembourg B 118 349) – ensures the appropriate security for handling user data.
  Privacy Policy:
  https://www.paypal.com/es/webapps/mpp/ua/privacy-full?locale.x=es_ES#1

When data sharing is not based on legal grounds, it will only be done with your express consent.

Strict criteria are followed for the selection of data processors and binding contractual commitments are established to ensure compliance with data protection requirements.

International Data Transfers

If there are international data transfers, Cleorama, S.L. ensures that such transfers comply with applicable privacy laws, applying necessary contractual, technical, and organizational safeguards (e.g., Standard Contractual Clauses approved by the European Commission).

More information on how we process personal data is available at:
admin@burai-insurance.com or through the following link:
Data Processing Info

Technical and Organizational Data Protection Measures

We implement technical and organizational measures to guarantee the confidentiality and security of the personal data collected via the website.

Data collected through the web is transmitted via an SSL-secured HTML protocol.

Personnel involved in data handling (access, editing, deletion, etc.) are trained, authorized, and committed to this Privacy Policy.

Data Retention

• Data collected via the contact form will be retained as long as necessary to respond to your inquiry.
• Data from the order form will be retained during the commercial/contractual relationship or until you request deletion, cancellation, or processing limitation.
• Once the contractual relationship ends, data will be blocked and retained only for potential legal claims or liabilities.

If you have consented to receive commercial communications, your contact data will be retained until you request to unsubscribe.

Automated Decisions and Profiling

We normally do not use automated decision-making, but if we do, we will clearly inform you.
However, Cleorama, S.L. may use data profiling to personalize advertising and communications and improve service offerings.

Objection to Data Use for Advertising

If you previously consented to the use of your data for advertising and wish to stop receiving marketing, you can revoke your consent at any time by emailing: admin@burai-insurance.com

Changes to the Privacy Policy

We may update this Privacy and Cookie Policy at any time. If we do, we will notify you through the platform (banner, pop-up, push notification) or via email if the changes significantly affect your privacy.

We recommend reviewing this policy periodically in case of minor changes or interactive improvements.